Managing Requests
How to review borrow requests, track active loans, and communicate with borrowers.
Where to see requests
Open Borrow requests in the app to see pending requests for tools you've added. You'll see who's asking, which tool, and any message they left.
Approving or declining
For each request you can Approve or Decline. If you approve, the borrower is notified and the tool is marked as lent to them. If you decline, they're notified and the tool stays available for others.
You can approve or decline directly from the notification — you don't need to open the full app.
After you approve
The loan appears in your view and in the borrower's My loans. You can see when they plan to return it. When they mark it returned, the tool becomes available again and you'll see it back in your list.
Tracking active loans
Use the contact details in the request or in the loan details to coordinate pickup and return. Keeping communication clear helps everyone get their tools back on time.
What to do if a tool is overdue
If a borrower hasn't returned a tool past the expected date, you can send them a reminder through the app. Check the loan details to see the original return date and the borrower's contact information.
FriendsWithTools is built on trust between people who know each other. A friendly message usually resolves overdue loans quickly.